What Is The Cost?
LightWire recommends our LightShield fixed-price service for the majority of our clients. LightWire's LightShield service includes the following services:
- Monitoring Services
- 24x7 System Monitoring and Alerting
- Server and Desktop / Laptop Health Monitoring
- Error and Event Log Monitoring
- Drive Space Monitoring
- Website Monitoring
- Asset Inventory
- Security Services
- LightWire’s Email Anti-Virus / Anti-Spam Service
- 100 GB of data secured with LightWire’s Offsite Backup
- Network Firewall Monitoring
- Microsoft Patch Management
- Security Administration
- Backup Monitoring and Administration
- Maintenance Services
- Remote Server Administration
- User Account Administration
- Printer Management
- Log File Maintenance
- Support Services
- Phone and Email Support
- Remote Control Support
- Onsite Support
- Advance Support Services
- Monthly Network Summary Reports
- Bi-Annual Executive Report and Review
- Annual Technology Plans
- User Level Desktop Support
- Firewall / VPN / Router management
- Asset Management
- Disaster Recovery Planning
- Hosting Services
- Webmail hosting
- Website hosting
Fee Structure
LightWire charges a flat monthly fee to companies using the LightShield plan per server and per end-user computer:
- Monthly per-server fee: $375
- Monthly per-laptop/desktop fee: $70
